Honolulu International Airport Arrivals (HNL)

Upon arrival at Honolulu International Airport (HNL), retrieve your luggage and other personal belongings at the designated Baggage Claim area at the terminal.

Please make sure you have all your personal belongings with you. In the case of missing baggage, passengers may approach the nearest Information Desk.

You can also leave a message with the passenger's full name, email, phone number, and a brief description of the lost item(s).

Lost and Found is located on the ground level of Terminal 2. Phone: +1 808-836-6683.

The airport will keep all items for some time. After said period, the property will be deemed abandoned.

Wi-Fi at Honolulu International Airport

Honolulu International Airport offers passengers free Wi-Fi services throughout the facility.

Transfer Services at Honolulu International Airport

Services to/from HNL, including rental cars, taxis, rideshares, shuttles, and bus transfers, are available at the terminal grounds.

Rental Car Services at Honolulu International Airport

Car Rental Services are on the ground floor of the terminal's arrival area.

Generally, the rental facility is open 24/7, but you can also inquire about specific service hours and return procedures at your service provider.

To speed up the process when picking up your vehicle at the facility, please have your valid driving license, passport, and credit card ready to present at the counter.

As soon as you have submitted any necessary paperwork, someone will bring you your car key and lead you to where your vehicle is stored. See and compare all rental car companies at Honolulu International Airport.

Plan and book your rental car as soon as possible ahead of your trip. Also, check with your rental car company to confirm your reservation ahead of your trip.

Ride Shares at Honolulu International Airport

Rideshares pick up passengers at the designated area in front of the terminal building.

Passengers can reserve rideshare by downloading the company's app on their smartphone and coordinating directly with their driver.

They can also request a ride a few days before their flight to avoid the inconvenience.

For added safety, ridesharing apps should let users verify the identity of drivers by checking out their faces, license plates, and colors.

Taxis at Honolulu International Airport

Taxis pick up passengers at the designated location in front of the terminal building.

Depending on the area, the one-way fare to Downtown should be between $40 to $45.

If you need to travel outside the city area, please consult your driver for rates. It is customary to give the driver a tip (15-20% of the fare) for good service. See more information about taxis at Honolulu International Airport.

Keep a record of the cab, the company, vehicle number, and the driver's name when traveling to and from the airport, just in case you leave something behind.

Ferries at Honolulu International Airport

From HNL, you can get to the Honolulu Ferry Terminal - Pier 19 for approximately $20.00. More information about ferry services to and from Honolulu ferry terminal.

Please approach the Airport Information Desk for more updated information about the nearest ferry terminal.

Buses at Honolulu International Airport

Buses are available from the Ground Transportation Center at Honolulu International Airport. A one-way fare is $2.50. More information about buses to and from Honolulu International Airport.

Hotel Shuttle Services at Honolulu International Airport

Many hotels in Downtown Honolulu provide shuttle services. Passengers are advised to confirm if this is available at their accommodation with their respective hotel.

Shuttles pick up and drop passengers at the Ground Transportation Center in front of the terminal.

Parking at Honolulu International Airport

The airport provides safe and comfortable parking spaces for its customers. Reserved parking may be available at the facility 24/7.

Don't hesitate to contact Honolulu International Airport Parking Services at +1 808-836-6411 to determine whether a prior reservation is required.

Cash and credit card payments are accepted. See more information about short and long term parking at Honolulu International Airport.